These Terms of Use ("Terms") are a binding legal agreement between you ("you," "your") and theRushX LLC, a Georgia limited liability company ("theRushX," "we," "us," or "our"). They govern your access to and use of our websites, including therushx.com and any experience or "Volume" subdomains and pages (each, a "Site"), our mobile web application and progressive web app (the "App"), and the events, competitions, experiences, and related services we make available (collectively with the Site and App, the "Services").
Section 20 (Dispute Resolution) contains a binding arbitration agreement and a class-action waiver that affect your legal rights, including how claims between you and theRushX are resolved. Section 9 (Assumption of Risk, Release, and Waiver) affects your ability to recover for injury or loss arising from participation in our events.
By accessing or using any part of the Services, clicking "I agree," creating an account, purchasing a ticket, or participating in an event, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated here by reference. If you do not agree, do not use the Services.
theRushX produces real-world competitive experiences — social-strategy games you step inside rather than watch. Our formats include, among others, Rush Live (single-city games of roughly a few hours), The Expeditions (multi-day experiences that combine travel with competition), and Private & Bespoke engagements built for a specific group. Individual experiences are organized as numbered "Volumes," which may run concurrently and are not necessarily released in numerical order.
Descriptions of experiences, formats, locations, itineraries, prizes, and features are provided for general information and are subject to change. Nothing on the Services is an offer or guarantee that any particular experience, location, prize amount, or feature will be available.
You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to use the Services, create an account, purchase a ticket, or participate in an event. By using the Services you represent and warrant that you meet this requirement and that all information you provide is accurate, current, and complete. Certain experiences may impose additional eligibility, residency, health, fitness, travel-document, or minimum-age requirements, which will be described for that experience and which you agree to satisfy.
The Services are controlled and operated from the United States. We make no representation that the Services are appropriate or available for use outside the United States, and you are responsible for compliance with all local laws where you access them.
We may modify these Terms at any time. If we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice (such as by email or a notice within the Services). Changes are effective when posted unless we state otherwise. Your continued use of the Services after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Services. The Terms in effect at the time you purchased a ticket govern that purchase.
To use certain features you may need to create an account. We use phone-number verification (one-time passcodes sent by SMS) and may use other authentication methods. You agree to:
You are responsible for all use of your account, whether or not authorized by you, and you must notify us immediately at hello@therushx.com of any suspected unauthorized use. We are not liable for any loss arising from unauthorized use of your account. We may suspend, restrict, or terminate your account at any time as described in Section 19.
Standard message and data rates may apply to SMS messages, including verification codes. By providing your phone number, you consent to receive SMS messages necessary to operate the Services (such as authentication codes). Marketing messages, if any, are subject to your separate consent and applicable law, and you may opt out as described in those messages or our Privacy Policy.
Some experiences require the purchase of a ticket, entry, or registration ("Ticket"). Prices, fees, and any applicable taxes are stated at the point of purchase and are quoted in U.S. dollars unless otherwise indicated.
Payments are processed by third-party payment processors, including Stripe, Inc. We do not store your full payment card details. Your use of a payment processor is subject to that processor's own terms and privacy policy, and you authorize us and our processor to charge your selected payment method for the total amount of your purchase, including taxes and fees.
By purchasing a Ticket, you represent that you are authorized to use the payment method and that the information you provide is accurate. All sales are final except as expressly set out in Section 6 or as required by applicable law. We reserve the right to correct pricing errors, to limit quantities, and to refuse or cancel any order — including after an order has been submitted — if we suspect fraud, error, or a violation of these Terms.
A Ticket grants a limited, personal, revocable license to attend or participate in the specific experience for which it was issued. Unless we state otherwise in writing, Tickets are not transferable and may not be resold, and we may refuse admission or participation to anyone who acquired a Ticket in violation of these Terms.
Refund and cancellation terms for a given experience — including any deposits, cancellation deadlines, and non-refundable amounts — will be described at the time of purchase or in the experience-specific rules, and those terms control. Where no experience-specific policy is stated, Tickets are non-refundable.
We may reschedule, relocate, modify, substitute elements of, or cancel any experience for any reason, including insufficient registration, safety concerns, weather, venue or supplier issues, force majeure (Section 24), or operational needs. If we cancel an experience in its entirety and do not offer a reasonably comparable substitute, our sole obligation, and your sole remedy, is a refund of the amounts you paid to us for that experience. We are not responsible for, and will not reimburse, incidental or consequential costs you incur in connection with an experience (for example, airfare, lodging, transportation, time off work, or other travel expenses), except where required by law.
For The Expeditions and other travel-based experiences, unless expressly stated at purchase, the price does not include airfare, travel to and from the destination, passports or visas, travel insurance, or other personal expenses, and you are solely responsible for arranging these and for meeting all travel-document, entry, and health requirements.
Each experience has its own rules, mechanics, scoring, and instructions (the "Event Rules"), which may be provided before or during the experience and which form part of these Terms for that experience. By participating, you agree to follow the Event Rules and the reasonable instructions of our staff, game masters, and contractors.
You agree that you will not, during any experience:
We may, in our sole discretion and without refund, warn, penalize, disqualify, or remove any participant who violates the Event Rules or these Terms, who poses a risk to safety, or whose conduct is inconsistent with the experience. Our decisions regarding gameplay, scoring, disqualification, and the interpretation of Event Rules are final.
Certain experiences offer prizes, including cash prizes and, in some cases, crowdfunded prize pools ("Prizes"). Our competitions are intended to be contests of skill, in which outcomes are determined predominantly by participants' knowledge, strategy, problem-solving, and performance rather than by chance.
The following apply to any Prize, in addition to any experience-specific rules:
Crowdfunded Prize amounts are not guaranteed and may depend on funds actually raised and released to us, subject to the terms of the applicable crowdfunding platform and campaign.
Please read this section carefully. It limits your legal rights.
Participation in theRushX experiences may involve physical activity, movement through public and private spaces, travel, interaction with actors and other participants, and other inherent risks, including the risk of accident, injury, illness, property damage, or, in rare circumstances, death. You voluntarily assume all such risks, whether known or unknown, arising from or related to your participation.
You represent that you are physically and mentally fit to participate and that you have disclosed any condition relevant to your safe participation. You are responsible for acting within your own limits and for stopping if participation becomes unsafe for you.
To the fullest extent permitted by law, you, on behalf of yourself and your heirs and representatives, release, waive, and discharge theRushX and its owners, members, officers, employees, contractors, game masters, actors, partners, venues, and suppliers (the "Released Parties") from any and all claims, liabilities, and damages arising out of or related to your participation in an experience, except to the extent caused by a Released Party's gross negligence or willful misconduct or where such release is not permitted by law. Some experiences may require you to sign a separate, experience-specific waiver, assumption-of-risk agreement, or health disclosure as a condition of participation.
Our experiences may be photographed, filmed, streamed, or recorded, including for documentary, promotional, and marketing purposes across channels such as YouTube, TikTok, Instagram, and Facebook. By participating, you grant theRushX an irrevocable, worldwide, royalty-free, perpetual license to record, use, reproduce, edit, and distribute your name, voice, image, likeness, and statements captured in connection with an experience, in any media now known or later developed, without further compensation or approval, except where prohibited by law. If you do not wish to be recorded, you must notify us in advance; we will make reasonable efforts to accommodate such requests but cannot guarantee exclusion from all footage, and some experiences may not be able to accommodate the request.
You may not record, stream, or photograph proprietary elements of an experience for commercial purposes, or in a way that reveals puzzle solutions, plot, or other participants' private information, without our prior written consent.
The Services may allow you to submit photos, videos, text, gameplay submissions, and other content ("User Content"), including content submitted for verification (which we may review using automated tools and human review). You retain ownership of your User Content. By submitting User Content, you grant theRushX a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, store, use, reproduce, modify, adapt, publish, and display it in connection with operating, providing, and promoting the Services.
You represent that you own or have the rights to your User Content and that it does not infringe any third party's rights or violate any law. You are solely responsible for your User Content. We may, but are not obligated to, review, screen, or remove User Content at any time for any reason.
You agree not to, and not to permit anyone to:
The Services and all associated content — including the theRushX name and marks, Volume names and themes, game concepts, storylines, puzzles, challenges, text, graphics, logos, designs, software, and their selection and arrangement — are owned by theRushX or our licensors and are protected by intellectual-property and other laws. Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Services for your own non-commercial use.
You may not copy, reproduce, distribute, publicly display, create derivative works from, or commercially exploit any part of the Services or its content without our prior written consent. All rights not expressly granted are reserved. Any feedback or suggestions you provide may be used by us without restriction or obligation to you.
Third-party names, logos, and marks appearing on the Services are the property of their respective owners and do not imply endorsement.
The Services rely on and may link to third-party services and content, including payment processing (Stripe), SMS and communications (Twilio), data and hosting infrastructure (such as Supabase, Vercel, or Hostinger), forms and analytics (such as Google), imagery (such as Unsplash), crowdfunding platforms, and, for travel-based experiences, third-party airlines, lodging, transportation, venues, and local operators. We do not control third parties and are not responsible for their acts, omissions, content, products, services, availability, or policies. Your dealings with, and any terms and privacy practices of, third parties are solely between you and the third party. Links do not imply endorsement.
For travel-based experiences, third-party suppliers provide their services subject to their own terms and conditions, and theRushX acts as a coordinator of the experience, not as the provider of transportation, lodging, or other supplier services, except where we expressly state otherwise.
Our collection and use of personal information is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the practices described there.
The Services are provided "as is" and "as available." To the fullest extent permitted by law, theRushX and the Released Parties disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade.
We do not warrant that the Services will be uninterrupted, secure, error-free, or free of harmful components, that content or descriptions are accurate or complete, that any experience will meet your expectations, or that any Prize or outcome will be achieved. Any content, itinerary, location, or feature is subject to change. You use the Services and participate in experiences at your own risk. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.
To the fullest extent permitted by law, in no event will theRushX or the Released Parties be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or related to your use of (or inability to use) the Services or participation in any experience, whether based in contract, tort (including negligence), strict liability, or any other theory, and whether or not we have been advised of the possibility of such damages.
To the fullest extent permitted by law, the total aggregate liability of theRushX and the Released Parties for all claims arising out of or related to the Services or a given experience will not exceed the greater of (a) the total amounts you paid to theRushX for the experience giving rise to the claim in the twelve (12) months before the event giving rise to liability, or (b) one hundred U.S. dollars ($100).
These limitations do not apply to liability that cannot be limited or excluded under applicable law (for example, certain claims for gross negligence, willful misconduct, or personal injury where such limitation is not permitted). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
You agree to defend, indemnify, and hold harmless theRushX and the Released Parties from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services; (b) your participation in any experience; (c) your User Content; (d) your violation of these Terms, the Event Rules, or any law; or (e) your violation of any rights of a third party. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us.
You may stop using the Services at any time. We may suspend or terminate your access to all or part of the Services, remove content, or cancel your account or Tickets, at any time and for any reason, including if we believe you have violated these Terms or the Event Rules, or to protect the Services, other users, or the public. Sections that by their nature should survive termination — including Sections 9 through 18, 20, and 21 — survive.
Please read this section carefully. It affects your legal rights and requires most disputes to be resolved by binding arbitration on an individual basis rather than in court.
Before starting an arbitration, you agree to first contact us at hello@therushx.com with a written description of your dispute and to attempt in good faith to resolve it informally for at least thirty (30) days. Many disputes can be resolved this way.
If the dispute is not resolved, you and theRushX agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services (a "Dispute") will be resolved by final and binding arbitration on an individual basis, rather than in court, except as set out below. The arbitration will be administered by a recognized arbitration provider (such as the American Arbitration Association) under its consumer arbitration rules then in effect. The arbitrator has exclusive authority to resolve threshold questions of arbitrability, except that a court decides whether the class-action waiver in subsection (d) is enforceable.
Either party may bring an individual claim in small-claims court if it qualifies, and either party may seek injunctive or equitable relief in court to protect intellectual-property or confidentiality rights.
You and theRushX agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims or preside over any form of class or representative proceeding. If this class-action waiver is found unenforceable as to a particular claim, that claim (and only that claim) will be severed and may proceed in court, while the remaining claims proceed in arbitration.
You may opt out of this arbitration agreement (Sections 20(b)–(d)) by sending written notice to hello@therushx.com within thirty (30) days of first accepting these Terms, stating your name and your intent to opt out. If you opt out, Disputes will be resolved in the courts identified in Section 21. Opting out does not affect any other part of these Terms.
Payment of filing, administration, and arbitrator fees is governed by the arbitration provider's rules, subject to any applicable law that requires us to bear certain fees for consumer arbitrations. The arbitration will be conducted in the English language, and where an in-person hearing is required, in the state identified in Section 21, unless the parties agree otherwise or the rules provide for a remote hearing.
This Section 20 is governed by the Federal Arbitration Act.
These Terms and any Dispute are governed by the laws of the State of Georgia, without regard to its conflict-of-laws rules, and, for arbitration, by the Federal Arbitration Act. To the extent a Dispute is not subject to arbitration and is not brought in small-claims court, you and theRushX agree to the exclusive jurisdiction of the state and federal courts located in the State of Georgia, and you waive any objection to venue there. Nothing in this section limits any non-waivable rights you may have under the consumer-protection laws of your place of residence.
The following additional terms apply to any experience that involves travel, including The Expeditions and any Volume held at a domestic or international destination (a "Travel Experience"). Where these terms conflict with other provisions for a Travel Experience, these terms control for that experience.
For a Travel Experience, theRushX provides and sells only the in-destination experience — the game and the elements theRushX includes once you arrive at the destination. theRushX does not sell, book, ticket, or provide the travel to and from the destination, including airfare and transportation to the destination, and the amount you pay theRushX does not include it. You are responsible for arranging your own travel to and from the destination. As a convenience, theRushX may make available an independent travel advisor (for example, a Fora advisor) to help you coordinate your travel; that advisor is engaged by you, is not theRushX's agent, and any travel you arrange — on your own or through the advisor — is a separate transaction between you and the advisor and the applicable travel suppliers, subject to their own terms, pricing, and change and cancellation policies. Any accommodations, meals, transportation, excursions, guides, or venues that theRushX does include in a destination experience are provided by independent third-party suppliers and local operators that are not theRushX's agents or employees. Except where we expressly state otherwise in writing, theRushX is not responsible for the acts, omissions, delays, or cancellations of any travel advisor or supplier, or for any injury, illness, loss, or damage caused by them.
You are solely responsible for obtaining and carrying a valid passport and any visas, permits, vaccinations, health documentation, or other items required to enter, remain in, and depart each destination and any transit country, and for meeting all entry, customs, and exit requirements. Requirements change and vary by nationality; you must verify them for your own citizenship. Denied boarding, denied entry, deportation, or removal — and any resulting missed participation — are your responsibility and are not grounds for a refund.
We strongly recommend, and for some Travel Experiences may require, that you carry comprehensive travel insurance covering trip cancellation and interruption, medical care, emergency medical evacuation and repatriation, and lost or delayed baggage. Where insurance is required for an experience, proof of coverage may be a condition of participation. If you choose not to obtain insurance, you accept the associated financial risk.
Medical facilities, emergency services, sanitation, road and water safety, and infrastructure vary by destination and may be limited or below the standards you are used to. You are responsible for assessing your own fitness to travel and participate, for carrying any medication and health items you need, and for any required or recommended vaccinations. theRushX is not responsible for the cost, quality, or availability of medical care abroad, and the cost of any medical treatment, emergency evacuation, or repatriation is your responsibility. This Section supplements the assumption of risk, release, and waiver in Section 9.
You must comply with the laws and respect the customs of each destination. theRushX is not responsible for any fines, penalties, detention, arrest, or other consequences arising from your violation of local law, and we may remove you from an experience, without refund, for conduct that violates local law or endangers you, others, or the experience.
Destinations may be subject to government travel advisories, entry restrictions, weather events, health conditions, or civil, political, or security conditions. By registering for a Travel Experience, you acknowledge and voluntarily assume the risks of travel to and within the destination. You are responsible for informing yourself of current advisories (for U.S. travelers, those issued by the U.S. Department of State and the CDC). We may modify, relocate, reschedule, or cancel a Travel Experience as described in Sections 6 and 24, including for safety reasons.
Itineraries, accommodations, activities, locations, and included elements are estimates and may change before or during an experience due to supplier availability, weather, safety, local conditions, or operational needs, without liability to you.
Prices are quoted in U.S. dollars unless stated otherwise. The amount you pay theRushX covers only the in-destination experience described at purchase; it does not include travel to and from the destination, airfare, airport or ground transfers to the destination, visas, travel insurance, gratuities, or personal expenses, all of which you arrange and pay for separately. You are responsible for local purchases, currency exchange, and any foreign transaction or currency conversion fees charged by your bank or card issuer.
You represent that you are not located in, ordinarily resident in, or a national of any country or region subject to comprehensive U.S. sanctions, and that you are not identified on any U.S. government list of restricted or denied parties. We may refuse or cancel participation, without liability, where necessary to comply with applicable sanctions, export-control, or anti-money-laundering laws.
We may provide notices to you by email, by SMS, or by posting within the Services. You may provide notices to us at hello@therushx.com. You consent to receive communications from us electronically, and you agree that electronic communications satisfy any legal requirement that a communication be in writing.
theRushX is not liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, severe weather, fire, flood, epidemic or pandemic, government action, war, terrorism, civil unrest, labor disputes, utility or telecommunications failures, supplier or venue failures, or transportation disruptions.
These Terms, together with the Privacy Policy and any Event Rules or experience-specific terms and waivers, are the entire agreement between you and theRushX regarding the Services and supersede all prior agreements on that subject.
If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in full effect.
Our failure to enforce any provision is not a waiver of our right to do so later.
You may not assign these Terms without our prior written consent. We may assign these Terms, in whole or in part, including in connection with a merger, acquisition, or sale of assets.
Nothing in these Terms creates any partnership, joint venture, employment, or agency relationship between you and theRushX.
Section headings are for convenience only and do not affect interpretation.
Questions about these Terms may be sent to theRushX LLC at the address below. Travel is arranged in partnership with an accredited travel consultant, IATA 33520476, booking through the host agency Fora Travel, Inc.